FAQ

Frequently Asked Questions Not finding what you need? The right answer matters. Reach out and Mary will respond personally.

Jane K.

Seller

Mary is the definition of professional – she is the most competent, courteous, and effective person I have ever worked with in any field. With excellent communication, proactive measures, and thoughtfulness for my goals, Mary and her team (shout out to Leila!) guided me through a sale with success. I felt daunted by the prospect of having to sell my elder’s property while living over 2,000 miles away, but Mary didn’t hesitate to support me through the process. Mary and her team ensured I was well-informed and comfortable every step of the way. The positive outcome has been greater than I ever imagined. Mary’s level of expertise, combined with her personable disposition, made me feel so lucky to have her on my side. This has been an awesome experience–I would hire Mary again in an instant and recommend her with my highest regards!

T. Bui

Seller

Sold above asking! Mary was our listing agent when we decided to sell our home in Los Altos. She is exactly what you want in a realtor: attentive to detail, organized, knowledgeable about the market, well networked, responsive, creative and hard working. We've worked with other agents in the past to buy and sell homes in the bay area, and she went above and beyond what we expected a realtor to do. There was not one detail that she missed in getting our home ready for sale. She not only lined up every contractor for updates on the house, she project managed the entire process and ensured that every phase of work was completed on time and within budget. Having lived there for 25 years, I was amazed by her transformation of our home into an elegant residence that looks like new construction. We received an offer on our home for $400,000 above asking price in a week. To say she is an ex…

Sold above asking! Mary was our listing agent when we decided to sell our home in Los Altos. She is exactly what you want in a realtor: attentive to detail, organized, knowledgeable about the market, well networked, responsive, creative and hard working. We've worked with other agents in the past to buy and sell homes in the bay area, and she went above and beyond what we expected a realtor to do. There was not one detail that she missed in getting our home ready for sale. She not only lined up every contractor for updates on the house, she project managed the entire process and ensured that every phase of work was completed on time and within budget. Having lived there for 25 years, I was amazed by her transformation of our home into an elegant residence that looks like new construction. We received an offer on our home for $400,000 above asking price in a week. To say she is an excellent realtor feels like an understatement; she is a miracle worker. We highly and enthusiastically recommend her! ★ ★ ★ ★ ★

Buyer

Relocating from Boston, we had a week to buy a house in a ridiculously crazy market and we could not have done it without them.

Jean B.

Seller

A Million Stars Are Not Enough! Never having prior experience selling a house, I had no idea what it would entail. As trustee of my parents' trust, I was tasked with selling their beautiful home at their deaths- an emotionally difficult duty to be sure. Before COVID and interest rate hikes, it may have been an entirely different experience, but between 2023 and 2024, it turned out to be a tremendous challenge. My family and I could never have navigated all of the twists and turns of paperwork, inspections, a pre-sale remodel, beautiful staging, and brilliant marketing without Mary Murphy. From the time we signed with Mary as our agent to the closing of the sale, her dedication to us and to finding the right buyer was unwavering. Her level of commitment, expertise, professionalism, diligence, determination, and constant communication were extraordinary; her genuine caring, warmth, and sen…

A Million Stars Are Not Enough! Never having prior experience selling a house, I had no idea what it would entail. As trustee of my parents' trust, I was tasked with selling their beautiful home at their deaths- an emotionally difficult duty to be sure. Before COVID and interest rate hikes, it may have been an entirely different experience, but between 2023 and 2024, it turned out to be a tremendous challenge. My family and I could never have navigated all of the twists and turns of paperwork, inspections, a pre-sale remodel, beautiful staging, and brilliant marketing without Mary Murphy. From the time we signed with Mary as our agent to the closing of the sale, her dedication to us and to finding the right buyer was unwavering. Her level of commitment, expertise, professionalism, diligence, determination, and constant communication were extraordinary; her genuine caring, warmth, and sense of humor informed every aspect of our working relationship. My entire family is indebted to Mary and her team for effecting an excellent sale and making us and the new owners very, very happy. Verified by RateMyAgent.

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